We handle overnight tracking, driver communication, and broker updates — so your team focuses on operations, not damage control.
The Problem We Solve
Every hour without visibility costs you money, client trust, and peace of mind. We're here when your team isn't.
Overnight crises with no support
Delays, driver issues, broker calls — and nobody available to handle them.
Lost freight = lost revenue
Every untracked hour is a contract, a relationship, and money at risk.
Clients without answers
Brokers and shippers expect updates around the clock. Can you deliver?
No backup plan
Your dispatcher calls in sick — operations grind to a halt.
Our Services
Real-Time Track & Trace
24/7 ActiveLive GPS monitoring of your entire fleet. Exact position, status, and ETA for every load — updated continuously, around the clock.
Check Calls & Status Updates
ProactiveWe proactively contact drivers on schedule and push status updates to brokers and customers — before anyone has to ask.
Shipper & Broker Coordination
Standalone AvailableWe handle all direct communication with shippers, receivers, and brokers on your behalf — professionally and without delay.
Proactive Issue Resolution
Exception ManagementWe detect delays, route deviations, and exceptions before they escalate — so you wake up to a clean report, not a pile of problems.
POD & Documentation
Compliance ReadyAll paperwork handled correctly and on time. Load documents, check-in/out, and proof of delivery — fully traceable and compliant.
Backup Dispatcher Coverage
Instant TakeoverYour dispatcher unavailable? We assign a trained backup instantly — operations continue without interruption, zero ramp-up time.
Why MK Operations Group
3 Full Shifts, 24/7
You're never covered by just one person. Ever.
Under 5-Min Response
We pick up and act fast — no delays, no voicemail.
Industry Expertise
We know dispatch, detention, rerouting — inside and out.
Transparent Pricing
No hidden fees. No surprises at the end of the month.
Standalone Service
Track & Trace works independently — no dispatch needed.
Custom SOPs
Your protocols, your standards — followed exactly as specified.
"Since partnering with MK Operations, we don't worry about what happens overnight. We open in the morning to a clean report — not a pile of problems."
— Mark T., Owner, 12-truck dry van fleet
Reach out via WhatsApp or email — we'll build a coverage plan around your operation.